Check your Electricity and Water Consumption Bill to obtain your Customer Number.
In case you don’t receive Electricity and Water Consumption Bill, you are advised to visit the nearest Customer Cervices Center to get the Customer Number after presenting your personal ID and the electricity number.
Customer Number is very important element to authenticate your registration at KAHRAMAA Customers’ Portal; and you are advised to keep it in safe place and do not disclose it to anyone.
You can call 991 or email us at
customercare@km.com.qa in order to obtain your customer number
Est. ID: Means ID Number shown in the Establishment Card issued by Ministry of Interior – Qatar for companies and government
This is an essential reference to complete your registration online in KAHRAMAA Customers’ Portal, and to start immediately enjoying the available services in the Portal. Est. ID is very important reference we advise you to keep it in a safe and secure place; and do not disclose it to public and use it only when required for official requests only.