Qatar General Electricity and Water Corporation (KAHRAMAA) has announced the launch of the 3rd phase of its long-term strategy under the theme “The Leading Practices Phase", marking a strategic update that reflects the Corporation's corporate evolution and readiness for the next stage.
The update builds upon KAHRAMAA's long-term strategic journey initiated in 2014, which has served as a clear roadmap towards sustainable growth and corporate performance excellence. Over the past years, the Corporation successfully completed the first and 2nd phases, achieving significant milestones that strengthened its corporate readiness and embedded a culture of strategic execution.
The 3rd phase represents a progressive step toward KAHRAMAA's ambition to solidify its position as a leading utility. The Corporation has reached a stable level across all six excellence dimensions and successfully implemented several transformative projects, while maintaining a strong a robust portfolio of strategic initiatives for the coming years.
This update does not signify a new beginning but rather builds upon achieved progress. It reflects global trends and national priorities, sharpens focus on key value areas, and streamline execution mechanisms to ensure that by 2030 KAHRAMAA will not only deliver outstanding performance but also serve as a benchmark and reference model in its sector.
The 3rd phase is guided by KAHRAMAA's vision to establish itself as a leading utility distinguished by operational efficiency, customer centricity, and adherence to the highest sustainability standards. It's driven by its mission to contribute to Qatar's prosperity and enhance societal well-being by delivering reliable and sustainable electricity and water services.
On this occasion, His Excellency Eng. Abdulla Bin Ali Al-Theyab, President of KAHRAMAA, stated: “The launch of the 3rd phase of our long-term strategy reflects KAHRAMAA's continued commitment to strengthening corporate excellence and reinforcing its position as a leading utility in the electricity and water sector. This phase represents a significant step forward in advancing our operating model, improving performance efficiency, accelerating digital transformation, and enhancing resource sustainability in alignment with Qatar's comprehensive development aspirations."
The 3rd phase of KAHRAMAA's long‑term 2030 strategy reflects a forward‑looking approach designed to strengthen the corporation's readiness for a rapidly evolving utility landscape. This phase is characterized by its reliance on comprehensive scientific assessments that guide the refinement of operational policies and ensure sustainable growth across water and electricity networks. KAHRAMAA places strong emphasis on enhancing its organizational capabilities through improved auditing mechanisms, upgraded structural frameworks, and more robust performance‑monitoring practice measures that collectively reinforce service quality and reliability. Central to this phase is the prioritization of customer satisfaction, recognizing community needs as a foundational element that shapes future service development. Building on the strategic transformation initiated in 2014, this phase aims to create a more agile and resilient infrastructure capable of meeting rising national demand while supporting Qatar's long‑term development objectives.
As part of its commitment to human capital development, KAHRAMAA continues to invest in attracting and developing national talent, accelerating leadership readiness, and fostering a safe and healthy work environment that promotes innovation and productivity. The Corporation further reaffirms its customer-centric approach by delivering reliable, accessible, high-quality, and cost-effective electricity and water services.
The 3rd phase aligns with Qatar National Vision 2030 and the 3rd National Development Strategy by supporting economic, environmental, human, and social development pillars, strengthening energy and water security, and contributing to sustainable development and improved quality of life in the State of Qatar.
