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04.12.2018

KAHRAMAA Organizes Health Campaigns in Cooperation with Public Health Ministry

Qatar General Electricity and Water Corporation (KAHRAMAA) organized a series of health initiatives and campaigns in cooperation with the Ministry of Public Health (MPH). The campaigns, which included seasonal flu vaccination and blood donation, aimed to ensure a safe and healthy working environment and promote effective communication and cooperation with health authorities in Qatar.

The flu vaccination campaign ran for three days at various KAHRAMAA locations to ensure the maximum benefit of the campaign goals and allow as many KAHRAMAA staff as possible to participate. The campaign activities started from the Corporation's headquarters, Abu-Hamur workshops, and concluded at KAHRAMAA Awareness Garden.

It basically aimed to provide all staff members with the vaccination and protection against flu, in a step that emphasis KAHRAMAA's leading role in applying the best occupational health standards. The campaign attracted a large turnout of KAHRAMAA employees, who wanted to protect themselves from infectious diseases that may lead to hospital treatment and other symptoms.

As part of its continuous commitment to promote the principles of community responsibility, KAKRAMAA conducted a blood donation campaign for its employees. Hamad Medical Corporation (HMC) supervised the campaign through its mobile ambulance vehicles and qualified medical and nursing staff. The blood donation encouraged a large turnout of KAHRAMAA employees, who viewed the campaign as a noble gesture as it provides life-saving help to others, especially with the cases of accidents and emergencies.

This campaign is part of the series of annual activities organized by KAHRAMAA for its employees to encourage them to engage in community service activities. The Corporation also seeks to employ modern technology to promote healthy culture among its employees and acquaint them with the importance of getting involved in healthy activities throughout the year.

These campaigns are part of KARAMAA's contributions towards the local community, as well as awareness-building activities that stress the importance and benefits of vaccination, self-protection against flu and blood donation. The Public Relations and Communication Department utilizes different media platforms to fulfil the Corporation's public awareness promotion objectives.

KAHRAMAA organizes a number of annual humanitarian and health campaigns and initiatives aimed at promoting the public health of its employees and stakeholders. These include the World Day of Health and Safety at Workplace, the blood donation campaign, an employee awareness campaign about Glaucoma under the theme of "Save Your Sight... Get Your Eyes Tested". These events stress the importance of applying health and safety programs and standards at workplace
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.

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خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.