Qatar General Electricity & water Corporation - المؤسسة العامة القطرية للكهرباء والماء

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View Bills

Follow the view pay/ bills link to view your latest Invoice. If you have more than one Electricity Number (EN), refer to the list of Invoices. You should see all your paid and unpaid Invoices.
You have to be registered user to view invoices. Register now to benefit from this service. Click here to register, if you are already registered, chick here to log in your account and view your latest invoices.

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Online Bill Payment

click my account to pay online. If you are making more than one payment, make sure to clearly specify the other payments. Confirm that the payment details and amount in Qatari Riyals are correct and then click SUBMIT.
We encourage you to sign up as a registered customer at KAHRAMAA's portal to get and retrieve all information related to your account with KAHRAMAA.
click here to register, If you are already registered, click here to view your latest invoices and pay your bills online

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View Billing History

You have to be a registered user to view your billing history. Register now to benefit from this service. Click here to register.

If you are already registered, log in to see your payment history and to pay your pending bills.

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Bill Comparison

You have to be a registered user to compare your bills.Register now to benefit from this service.If you are alredy registered click here and compare your bills

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Bill Preference

Register Now in Customers’ Portal and benefit from Bill Preference service, in addition to receiving your Electricity and Water Consumption Bill in your post box; you will be able to view you bill through your email or as an SMS. If you are already registered, click here to log in and select your preference from the menu of Bill Preference.
KAHRAMAA send Electricity and Water Consumption Bill to the customer’s post box by the end of each month. Now, you can get your consumption bill instantly by registering in Bill Preference service. Let us know how you want your bills delivered. Check the menu and choose from Email, SMS (update your mobile number information), both or none.
When you change your post address, please make sure you update your P O Box information to receive your bills on time.

In case, you don’t receive your Electricity and Water Consumption Bill, please send an email to
billsbypost@km.com.qa

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Bill View/ Payment

If you are already registered, click here to access your portal and pay. Otherwise, click here to pay your bill without registering

Save your time by paying your bills online at KAHRAMAA's secure payment gateway. A new service for your comfort. While you do not need to be registered to pay your bills online. After payment, Non-registered customers in KAHRAMAA Customers’ Portal are advised to save a copy of the receipt appears on the screen, as a payment reference

Registering in Customers’ Portal offers you many additional features such as viewing your payment history, viewing your receipts history, bill comparisons; submit meter readings, and so on.
We strongly encourage you to register and take advantage of the many features offered click here to register .

If you are already registered, click here to access your portal and pay. Otherwise, click here to pay your bill without registering

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Bulding Permit

After submitting Building Permit Application/s to Customer Services Department, registered users can track the status of their Building Permit applications by clicking on My Account .
If did not register yet, Register Now to start tracking your applications status online.

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Service Connection

After submitting Service Connection Application/s to Customer Services Department, registered users can track the status of their Service Connection applications by clicking on My Account .
If did not register yet, Register Now to start tracking your applications status online.

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Service Tracking

We know how important it is for you to stay on top of your business, after submitting Building Permit and/or Service Connection Application/s to Customer Services Department, registered users can track the status of their applications by clicking on My Account.
If you did not register yet, Register Now to benefit from this service and start tracking your applications status online.

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Tariff

Your water and electricity is charged by sector; residential flat, residential villa, commercial and bulk hotels. See our Electricity and Water Tariff Schedule to learn more

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Suggestions

We are always looking to improve on the quality and delivery of our services. We welcome your suggestions and/or comments on how we can better serve you. Complete the suggestions applications below and we will revert to you soon

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Help Center

Our Help Center is set up to respond to your enquiries, complaints in a satisfactory manner.

Selecting the right query type from the list will help us to redirect your query to the appropriate department for actioning. We promise to try our best to respond in the shortest time possible

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Building Permit

To apply for electricity and water services to a new building, fill out the Form and lodge it at KAHRAMAA Center in the Building Permit Complex (contact details). Refer to our Check List for required documents and read the Installation Regulation and Guidelines for more information on the requirements.
(Details – Check List of docs required and the process involved)

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Service Connection

To connect electricity and water to an existing residential or business building, we require certain documents to be produced for proof of occupancy. Click My Account to see the Check list. Print the Form, fill it in and lodge it at your nearest KAHRAMAA Customer Services Center

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Call Center 911

For Emergency and Service related problems, call our 24hrs service number 9-9-1, or send an email: 991@km.com.qa
An emergency is when power or water to your premises is interrupted without prior warning from KAHRAMAA.
From time to time, our equipment is damaged by third parties, especially contractors at building sites and road works, disrupting supply to customers without our knowledge. Your call will help us restore your supply quickly

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