Corporate Statement:
KAHRAMAA has the privilege of being the sole transmission and distribution system owner and operator (TDSOO) for the electricity and water sector in Qatar. Qatar General Electricity and Water Corporation “KAHRAMAA" was established in July 2000 in terms of Law # 10 to regulate and maintain the supply of electricity and water to customers.
Core areas of Business:
Kahramaa acquire, construct, and operate electricity & water transmission and distribution networks in the state of Qatar as follows:
- Formulate Power & Water Purchase Agreements (PWPA) and provide necessary technical and corporate support for establishment of generation & desalination ventures.
- Own, construct and operate electricity & water transmission and distribution networks in the State of Qatar.
- Set-up plans and programs for development of electricity & water transmission and distribution networks.
- Lay out regulations, standards, and codes of practices for electricity & water supplies to buildings and facilities.
- Provide consultancy services related to its activities and operations.
Mission:
Driving the prosperity and well-being of Qatar through reliable electricity and water.
Vision:
Become a leading utility, distinguished for operational effiiciency, customer centricity, and sustainability.
Core Values:
Customer Centricity:
Placing customers and communities at the heart of our decisions to ensure services meet their evolving needs and expectations.
Exellence:
Demonstrating the highest standards of quality and professionalism, fostering efficiency, and driving continuous improvement
Commitment:
Remaining dedicated to Kahramaa's mission and objectives, ensuring accountability and pride in delivering results.
Team-Work:
Working with colleagues in an open, collaborative, and trusting way to deliver corporate objectives.
Transparency:
Undertaking business activities in an open and transparent manner that fosters trust.
Loyalty:
Remaining faithful to KAHRAMAA, supporting its objectives, and being proud.
Excellence Dimensions:
We have identified our ambitions to 2030 across six key dimensions of business excellence on which to center its capability build.
- Asset Excellence.
- Operational Excellence.
- People Excellence.
- Environmental & Social Excellence.
- Customer Excellence.
- Commerical Excellence.
Long Term Roadmap:
Since 2014, our Corporation has adopted a long-term strategic vision that has shaped a clear roadmap towards development, sustainability, and institutional performance efficiency. Over the past years, we have completed the first and second phases and achieved milestones that contributed to enhancing our institutional readiness and solidifying a strategic work culture.
The strategy planning and implementation approach allows for a cohesive and integrated set of objectives and initiatives across the organization in alignment with national strategies. It has developed a set of Corporate, Directorate, and Departmental level business plans derived from the corporate vision, mission, and objectives.
Kahramaa has formulated its strategic direction, considering six excellence areas, acting as the levers to reach the vision and mission. The milestones have set the desired development for each excellence area. Corporate Objectives were identified to highlight what KAHRAMAA should focus on in the different stages of the strategy, whereas Corporate Initiatives were defined for each objective to achieve the desired goals.
Corporate Objectives:
01
| Enhance customer experience through omni-channel engagement and digital solutions |
| 02 | Ensure reliable, efficient, resilient, and high-quality supply of electricity and water |
| 03 | Promote sustainability and conservation of electricity and water resources through integration of renewable energy and advanced water technologies |
| 04 | Optimize costs across operations, ensure effective resource planning and allocation, and improve cash flow performance |
| 05 | Optimize asset performance through adoption of smart, integrated, and predictive technologies |
| 06 | Strengthen corporate governance, risk management, and compliance with policies and regulations |
| 07 | Improve operational efficiency by streamlining digital, data-driven processes and systems in alignment with future-ready target operating model |
| 08 | Excel in creating a safe and healthy working environment |
| 09 | Cultivate a motivated, high-performing, and accountable workforce by developing skilled talent and supporting Qatarization goals
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