The President of Qatar General Electricity and Water Corporation “KAHRAMAA”, H.E. Eng. Essa bin Hilal Al-Kuwari launched the first phase of KAHRAMAA transformation into smart corporation, through various e-services on KAHRAMAA website and application on smart phones.
The launching took place on Monday 17/03/2014 at KAHRAMAA’s headquarter amongst the presence of H.E Eng. Essa Bin Hilal Al-Kuwari, KAHRAMAA’s President, Directors, Managers, senior functionaries, and media representatives.
KAHRAMAA has launched a new improved website to cope with the new services. The new website is sleek, stylish and full of new features, to make the site more user-friendly and encourage user interaction.
The website includes various e- services; electronic certificates, service tracking, tariff details, tenders, auctions, awards, a separate portal for the ongoing National Program for Conservation and Energy Efficiency, as well as Tarsheed’s children site.
The first phase of transforming KAHRAMAA into smart corporation provides various eservices on KAHRAPAA application on smart phones. This includes bill view and payment, service tracking, meter reading, certificates, and more. The application includes sections for Tarsheed, KAHRAMAA news, suggestions and complaints, and KAHRAMAA employees.
On this occasion, Al-Kuwari said, “the launch of e-services on KAHRAMAA website and application on smart phones comes within a strategic plan to transform all KAHRAMAA services into eservices by the end of 2014 and KAHRAMAA into smart corporation in 2015.” adding that “all Human Resources services are now smart”.
“now, customers can issue their own consumption bills by taking a photo of meter reading and submit via KAHRAMAA application on smart phones. The bill will be issued accordingly.”
KAHRAMAA President extended gratitude to H.E. Dr. Mohammed bin Saleh Al-Sada for his support to KAHRAMAA initiatives. He also appreciated the Ministry of administrative development for their support, all authorities, and media in particular.
On his part, Eng. Ibrahim AL-Emadi said,” the launch of the various e-services represents phase one of transforming KAHRAMAA into smart corporation” adding that KAHRAMAA provides distinguished services for customers and employees. KAHRAMAA is the first corporation to provide Human Resources services for its employees via KAHRAMAA application on smart phones.
