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03.12.2018

​KAHRAMAA Holds Special Event for Children with Autism

 

Qatar General Electricity and Water Corporation (KAHRAMAA), represented in the National Program for Conservation and Energy Efficiency (Tarsheed), organized an event for the children with the autism spectrum and their families at the KAHRAMAA Awareness Park. The event was held in cooperation with the Ministry of Administrative Development, Labor and Social Affairs(MADLSA) on Saturday, December 1, 2018.

The event is part of KAHRAMAA's social responsibility to improve the lives of people with autism spectrum disorders and their families in Qatar, and to raise awareness about how they can be dealt with by the family and community. It also aims to increase social skills and achieve integration with different segments of society.

The event featured a broad range of on-stage activities, including the Qatari traditional sword dance and a theater show with the participation of children. A workshop was held to educate the children on how to conserve vital resources, with a special show on the recycling culture.

This is one of a series of initiatives organized by "Tarsheed" at the KAHRAMAA Awareness Park. This park is one of the first destinations for the various groups because it offers the latest educational methods on the best practices for resource rationalization, which increases the visitor’s motivation to research and learning. This is achieved through close cooperation with a large group of local communities nationwide to build a secure and stable society that is aware of the significance of environmental issues. These initiatives also reflect KAHRAMAA's social responsibility to support Qatar's sustainable development in accordance with the Qatar National Vision 2030.

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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.

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خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.