Qatar General Electricity and Water Corporation “KAHRAMAA” recently held its quarterly Corporate Performance Review meeting (CPR) to review the performance of its departments during the first quarter of 2018. H.E. Eng. Essa bin Hilal Al-Kuwari, KAHRAMAA President chaired the meeting in the presence and participation of KAHRAMAA Directors, Managers, and Head of Sections.

This meeting aimed to follow up, evaluate the performance, review the work progress against the approved plans as well as enhance the Corporation values

The meeting reviewed the performance reports of various departments, their progress, the workflow of projects carried out, challenges encountered as well as the mechanisms and strategies they adopted to prevent them, in order to ensure the progress of work in accordance with the approved agenda and programs, especially under the unjust blockade imposed on the country.

The indicators showed better corporate performance in the first quarter of 2018. KAHRAMAA succeeded overall in sustaining and providing all State’s sectors needs for electricity and water. The technical performance of electricity transmission and distribution networks proved that the networks technical performance indicators maintained their outstanding level.

  The technical performance indicator of system minutes loss due to electricity transmission networks recorded a remarkable performance in the first quarter of 2018, with 0.0 minutes compared to 0.04 minutes for the same period of time in 2017. As for the SAIFI -The performance indicator for System Average Interruption Frequency Indicator improved significantly with an average of 3.88 minutes in Q1, 2018 comparing to 8.10 minutes for Q1 of 2017. Moreover, regarding potable water quality, the overall quality indicator outstripped World Health Organization index.,

Customer service indicators also marked a remarkable improvement at the level of operations and procedures, as the electricity and water meter inspection and connection indicator showed 5.1 days comparing with 6 days during Q1, 2017, reflecting KAHRAMAA concern to provide the best services to its customers.

The first quarter of 2018 saw many achievements when KAHRAMAA succeeded in passing ISO 9001:2015 quality requirement for all its departments under one umbrella. Furthermore, the issuance of power outage notices was stopped and replaced by sms services. The transmission and distribution networks case monitoring system achieved a cost savings of QR 14.3 million. About 20 million thermal units of natural gas equivalent to about 200 million QR were provided during Q1 of, 2018. KAHRAMAA also awarded 43 tenders worth 2 billion QR.

The indicators showed high performance at the health, safety, and environmental levels, with no injury cases reported during the first quarter whether for KAHRAMAA employees or its contractors. Additionally, health campaigns were organized for KAHRAMAA staff during Q1, to ensure a safe and healthy work environment.

At the end of the meeting, the KAHRAMAA President, HE Eng. Essa Bin Hilal Al-Kuwari, expressed his appreciation for the achievements and considerable progress in the work and projects that the Corporation realized during the Q1 of 2018, while preserving high performance indicators. He also praised the efforts of all KAHRAMAA employees who contributed mainly to the progress that KAHRAMAA is witnessing in various fields. He also emphasized that KAHRAMAA main concern will always be to look ahead and ensure the fulfillment of its obligations to efficiently and effectively provide electricity and water to the State