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28.04.2015

KAHRAMAA celebrated World Day for Safety and Health at Work

Qatar general Electricity & Water Corporation “KAHRAMAA” celebrated World Day for Safety and Health at Work observed on April 28th every year. The event includes various activities, and awareness lectures. The theme for the 2015 celebrations is:"Join in Building a Culture of Prevention on Occupational Safety and Health".
KAHRAMAA marked World Day for Safety and Health at Work within its commitment to achieve its corporate objective “Ensure a Safe and Healthy Working Environment” and Within its commitment to implement occupational health, safety and environment programs and practices within its daily business activities at all workplaces to ensure healthy, safe, and clean work environment for all employees, contractors and visitors.
On this occasion, Eng. Essa bin Hilal Al-Kuwari, KAHRAMAA President said, “KAHRAMAA joins the world community today, on April 28th, 2015, to celebrate the World Day for Safety and Health at Work. At KAHRAMAA we believe that only through our people we can sustain our successes. At KAHRAMAA, no other asset is as important as the employees."
Al-Kuwari added “we enforce in all our sites and operations the health, safety and environment policy and implement the mandatory health, safety and environment guidelines and procedures. KAHRAMAA is committed to implement occupational health, safety and environment programs and practices within its daily activities at all sites and operations to ensure healthy, safe and clean work environment to all employees, contractors, customers and the public with zero occupational accidents because One Accident is One Too Many”.
The events included various activities, and lectures in both Arabic and English for all KAHRAMAA employees. Lectures included Risk Assessment Lecture where participants will have a chance to learn the basics of occupational health and safety risk assessment, General Health Lecture presented by Primary Health Care Corporation consultants on the general preventive health measures one should take in order to live a healthy life and prevent disease, Cancer Prevention and Early Detection Lecture presented by Qatar Cancer Society consultants on cancer prevention and early detection, and Healthy Nutrition Lectures where Participants have a chance to listen to a specialized dietitian on how to manage the diet for healthy nutrition.
The event included as well Breast Self-Exam Workshop for females only, Healthy Nutrition Consultations during the day, Healthy Heart Assessment and Consultations, as well as Medical Screening Tests for all participants.
It is worth to mention that KAHRAMAA is committed to implement occupational health, safety and environment programs and practices within its daily activities at all sites and operations. No incident related to occupational health or work injury was reported for KAHRAMAA employees in 2015.
 
 
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.

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خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.